<h2>Responsibilities and Skills</h2><h3>Overview</h3>We need someone to help monitor the Phoenix Discord and keep it safe.What this will include:<ol><li>Active Moderation:<ul><li>The primary responsibility will be to monitor all channels</li></ul></li><li>Enforcement of community guidelines:<ul><li>Keep the server safe</li><li>Enforce the rules</li><li>Actively stay up to date with chat activity, reacting quickly to spam, scams, and members violating our terms of service</li><li>Taking necessary actions (ban users, delete messages)</li></ul></li><li>Resolve issues + user support:<ul><li>Be active in the channels, respond to questions</li><li>Help solve user issues, answer FAQs, respond to help tickets when applicable</li></ul></li><li>Team communication:<ul><li>Communicate with the team frequently, ask questions when necessary</li><li>Inform the team when we need to take action (for example: a UI bug, or a help ticket that needs our attention)</li><li>Escalate certain activities and work together to solve issues (for example: repeated spam attacks)</li></ul></li><li>Community engagement:<ul><li>Keep the community happy! Thank users for using Phoenix, be empathetic, and validate their issues/concerns</li><li>Contribute to the overall sense of community cohesion</li><li>Help reduce noise from airdrop hunters. We don’t have a token, are not assigning new roles, no plans for a point system</li></ul></li><li>Collect feedback:<ul><li>When users report valuable feedback, add it to a “suggestion” doc for V2</li></ul></li></ol> Payment Logistics: Monthly payment of $ to be paid out at the end of the month

Discord Community Admin

Discord Community Admin